We create effective processes that help clients succeed in demanding fields.
M&L Collins Group brings an integrated approach, decades of experience, and next-generation resources to a diverse array of global industries. Working side by side, we will exchange insights to uncover new opportunities for efficiency.
Arriving at the right growth strategies for your company can seem like a monumental task, but it doesn’t have to be. With our structured approach, together with first class analysis, we will provide a framework for a winning plan.
How do you start? What compensation plan do you use? How do you plan logistics, shipping, web content, initial launch, commissions payment systems? There are so many questions that must be answered, and that could take months and longer. The M&L Collins Group has the answers. We can help develop all the plans, and connect you with all the right resources to make it happen, and make it happen right. Startups are a big part of what we do.
The Direct Selling business has, as one core strategy, a calendar of events to educate, motivate, and inspire your distributors all year. Conceiving these, creating the plans, and executing those plans to the last detail is critical, and we have the expertise and experience to make that happen. Whether it’s a small meeting close to home, or a sold out theater in Paris, we’ve done it all.
Motivating your distributors requires a multi-faceted approach, covering well thought-out incentives at every level. These incentives must be coherent, and consistent with your compensation plan, and must always be able to provide an incentive for distributors to reach for more achievement. We have the experience from both the corporate perspective, and, of critical importance, the field leadership perspective, to create a living, long term incentive program.
How do you communicate with your field? What communications tools, how often, what channels, and what messages? We can simplify this effort for you, and plan out a regular, effective program of outreach, promotion, and recognition.
Your distributors want to see action, fun, more reasons to talk to their customers, and more reasons to find new distributors to join their teams. So choosing the right promotions—what to promote, how to communicate it, when to run them, how long, and how to measure results are all key components in laying out your promotion plan. Let us help you be on target, on time, and on budget.
Customer Service in the Direct Selling business is unlike that in many other business models. That’s because the relationship between your company and your distributors is very personal! Your company management, as well as your Customer Service team, will develop very familiar relationships with the distributors, especially the leaders in your field. For this reason, the structure and the measurement of performance of your customer service team must be carefully customized for your business. We can help you through this process.